MUTOH ValueJet VJ-1204 Instruction Manual Page 89
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- Table of contents
- TROUBLESHOOTING
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5 Troubleshooting
VJ-1204 QUICK REFERENCE
5 Troubleshooting 5-13
5.3 Troubleshooting
This section describes undisplayed malfunctions and failures of the printer, possible causes and
countermeasures.
5.3.1 Problems in installation and introduction
(1) Cannot perform ink replenishment
(2) Ink does not come out after ink replenishment
5.3.2 Cannot print at all
(1) Does not work at all after power activation
(2) Does not work after loading the media
No. Possible cause Remedy Reference
1 Is the front cover open or media
loading lever raised?
Close the front cover, or lower the media
loading lever.
3.5 Setting media
2 Are the four ink cartridges fully
inserted?
Fully insert the four ink cartridges.
3.4 Installing ink
cartridges
3 Is the waste fluid box fully inserted? Fully insert the waste fluid box.
4.1.2 Replacing
waste fluid box
No. Possible cause Remedy Reference
1 Is the ink cartridge cold and frozen? Leave the cartridge at room temperature for
at least 3 hours, and perform cleaning
several times.
4.2.3 Head
cleaning
2 Is the power turned OFF during ink
replenishment?
Turn the power ON again and continue ink
replenishment.
3.4 Installing ink
cartridges
3 Occasionally, normal printing cannot
be performed after ink replenishment.
Perform cleaning several times, and check it
each time.
4.2.3 Head
cleaning
No. Possible cause Remedy Reference
1 Is the power cable connected to the
plug?
Connect the power cable.
3.2 Power cable
connection
2 Does the AC power supply provide the
specified voltage?
Connect the cable to another outlet.
3.2 Power cable
connection
3 Is the front cover open or media
loading lever raised?
Close the front cover.
Lower the media loading lever.
3.5 Setting media
4 Is the waste fluid box fully inserted? Fully insert the waste fluid box.
4.1.2 Replacing
waste fluid box
No. Possible cause Remedy Reference
1 Is the front cover open or media
loading lever raised?
Close the front cover.
Lower the media loading lever.
3.5 Setting media
2 Is the media loaded at an angle? Load the media straight.
3.5 Setting media
3 Is the ink cartridge inserted? Insert the ink cartridge.
3.4 Installing ink
cartridges
4 Are you using the recommended
media?
Use the recommended media.
"4.2.1 Media
type" in the Operation
Manual
- REFERENCE 1
- Important Notice 3
- Warranty Limitations 4
- About this Manual 5
- 4. Manual Notation 6
- Table Of Contents 7
- 1 Safety instructions 11
- 1.3 Warning labels 14
- 1-8 1 Safety instructions 16
- 1-10 1 Safety instructions 18
- 2.1.1 Front section 20
- 2.1.3 Operation panel 22
- 2.2 Printer status 25
- 2-8 2 Product overview 26
- 3.1 Print flow chart 28
- 3.2 Power cable connection 29
- 3-4 3 Basic usage 30
- No. Name 30
- 1AC inlet 30
- 2 Power cable 30
- 3.3 Turning the power ON/OFF 32
- 3-8 3 Basic usage 34
- 1 Media loading lever 34
- 3.4 Installing ink cartridges 35
- 3-10 3 Basic usage 36
- 1 Cleaning cartridge 36
- 2 Ink cartridge slots 36
- 3-12 3 Basic usage 38
- 3.5 Setting media 39
- 3.5.2 Setting roll media 40
- 3-18 3 Basic usage 44
- 3.6.1 System requirements 46
- 3.6.2 Preparing cables 46
- 3.7.1 Feeding media 48
- 3.8.1 Menu setup procedure 52
- (1) Replacement time 56
- (2) Type 56
- 4 Daily Maintenance 57
- 4-4 4 Daily maintenance 58
- 1 Ink cartridge 58
- 4-6 4 Daily maintenance 60
- 1 Waste fluid box 60
- 4-8 4 Daily maintenance 62
- • The printer enters Normal 66
- 4.2 Cleaning the printer 67
- 4.2.3 Head cleaning 70
- 4-18 4 Daily maintenance 72
- 4-22 4 Daily maintenance 76
- 5.1.1 Perform Head cleaning 78
- 5-4 5 Troubleshooting 80
- 5-6 5 Troubleshooting 82
- Alignment Bi-D Q 84
- 5.2 When media is jammed 86
- 5-12 5 Troubleshooting 88
- 1 Roll media 88
- 2 Scroller 88
- 5.3 Troubleshooting 89
- 5.4 Error messages 95
- 5-20 5 Troubleshooting 96
- 5.5 Using Operation Manual CD 97
- 5-22 5 Troubleshooting 98
- VJ-1204 QUICK REFERENCE 100
- 5-24 5 Troubleshooting 100
- Setup menu diagram 103
- A-2 Setup menu diagram 104
- Setup menu diagram A-3 105
- A-4 Setup menu diagram 106
- A-6 Setup menu diagram 108
- 2 Product overview 110
- 3 Basic usage 110
- 4 Daily maintenance 110
- 5 Troubleshooting 110
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