111 AP-75740 – Rev 1.2 – 6/07/2011
6 TROUBLESHOOTING
6.1 MALFUNCTION AND FAILURE OF THE PRODUCT .......................................................... 112
6.1.1 Problem at installation and introduction ......................................................... 112
6.1.2 Cannot generate graphics. ............................................................................. 112
6.1.3 Media-related troubleshooting ........................................................................ 113
6.1.4 Printing-related troubleshooting ..................................................................... 114
6.2 ERROR MESSAGES ................................................................................................. 116
6.2.1 Status messages ........................................................................................... 116
6.2.2 Error message display and remedies ............................................................. 117
6.2.3 Data error display and remedies .................................................................... 118
6.2.4 Command error display and remedies ........................................................... 118
6.2.5 Error requiring a restart .................................................................................. 119
6.3 THE MEDIA IS JAMMED ............................................................................................. 120
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